PRIVACY POLICY
SHIPPING POLICY
Frientopis – Premium Leather Shoes for Men & Women
We are committed to delivering your orders safely and on time. This Shipping Policy outlines how we process, ship, and deliver our products.
1. Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been shipped, along with a tracking number.
2. Shipping Rates & Delivery Time
We offer standard and express shipping options:
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| United Kingdom | 3–5 business days – Free | 1–2 business days – $9.99 |
| Europe | 5–7 business days – $6.99 | 2–3 business days – $14.99 |
| USA & Canada | 7–10 business days – $9.99 | 3–5 business days – $19.99 |
| International | 10–15 business days – $14.99 | 5–7 business days – $29.99 |
Shipping times may vary due to customs or carrier delays.
3. Tracking Your Order
Once shipped, you’ll receive a tracking number via email. You can track your package directly on our website or the courier’s tracking page.
4. Lost or Damaged Packages
If your package is lost or arrives damaged:
Please contact us within 7 days of the expected delivery date.
We will investigate and offer a replacement or refund if necessary.
5. Shipping Restrictions
We currently do not ship to P.O. boxes or military addresses (APO/FPO).
Some remote or international areas may incur additional fees or delays.
6. Contact Us
For questions about your shipment:
Frientopis – Premium Leather Shoes
Address: 60 Exning Road, Hanley, United Kingdom
Phone: 070 3125 6051
Email: contact@frientopis.com
Website: https://frientopis.com