SALES POLICY

    • Specific terms, including price, delivery timeline, and design specifications, will be outlined in a separate agreement.
    • A deposit may be required prior to beginning the project.
    • Delivery timelines will vary based on the complexity of the request and the artist’s schedule. If you are interested in commissioning artwork, please contact us at custom@artizen.com to discuss your vision and requirements.

      Sales Policy

      Effective Date: November 8, 2024

      Welcome to ARTIZEN. Our Sales Policy provides essential information on our ordering process, payment methods, pricing accuracy, discounts, and other terms. Please review this policy carefully, and don’t hesitate to reach out if you have any questions.

      1. Order Confirmation

      Upon placing an order with ARTIZEN, customers will receive an email confirmation detailing their purchase. This email will include order specifics, such as item descriptions, quantities, and prices. Please review this information carefully. If any details are incorrect, contact us immediately at support@artizen.com so we can make adjustments before your order is processed.

      2. Payment Options

      We accept a variety of secure payment methods, including:

      • Major Credit Cards (Visa, MasterCard, American Express)
      • PayPal
      • Direct Bank Transfers

      All transactions are processed through secure channels, and we do not store customer payment information on our servers. Your financial security is our top priority.

      3. Pricing Accuracy

      At ARTIZEN, we strive to maintain accurate pricing across our website. However, occasional errors may occur. In the event of a pricing error:

      • We reserve the right to cancel affected orders.
      • Customers will be notified of the cancellation and given the option to reorder at the correct price. We apologize for any inconvenience this may cause and appreciate your understanding.

      4. Discounts and Promotions

      ARTIZEN offers periodic discounts and promotions to provide added value for our customers. Please note:

      • Promotions are subject to specific terms and conditions, including expiration dates.
      • Discounts cannot be combined with other offers unless explicitly stated.
      • Some promotions may have usage limitations, such as minimum purchase requirements or restrictions on eligible items. Stay updated with our latest offers by subscribing to our newsletter or following us on social media.

      5. Order Processing Time

      Orders are typically processed within 1-2 business days. Once your order has been shipped, you will receive a confirmation email containing tracking information so you can monitor the delivery status. Please allow additional processing time for orders placed during peak periods or holidays.

      6. Custom Orders

      ARTIZEN is pleased to offer custom and commissioned artwork for those seeking something unique. For custom orders:

    Thank you for choosing ARTIZEN. We are committed to providing a smooth and enjoyable shopping experience, and we hope this Sales Policy clarifies our terms. For additional assistance, please reach out to us at support@artizen.com.